# On Time Heating & Cooling > Owner-operated HVAC contractor serving Waukesha County, Wisconsin. Family-owned, 24/7 service, 5.0★ Google rating with 500+ reviews across platforms (482 Google reviews verified July 2026), Best of 2026 · #1 in Waukesha. Founded 2019. WI License #1482483 — On Time Heating & Cooling, LLC. Installs and services the **On Time Signature Series** — a private-label premium-tier residential HVAC system that On Time puts its own name on, plus full repair coverage on any major brand a homeowner already has. ## About - [About On Time Heating & Cooling](https://otheating.com/about): Shane Herro, Owner & Lead Tech — owner-operated, factory-trained on the On Time Signature Series and qualified to service any major brand a homeowner already has installed. - [Meet the Team](https://otheating.com/team): Shane Herro — Owner & Lead Tech, EPA Universal certified, in the trade since age 14, founded On Time in 2019. - [Maintenance Plans](https://otheating.com/maintenance-plans): On The Dot Club membership with seasonal tune-ups, priority dispatch, repair discounts, lifetime repair guarantee for active members, and a credit toward a future system replacement. ROI calculator on the page. - [Financing — 0% via Wisetack](https://otheating.com/financing): Soft-pull pre-qualification through [Wisetack](https://wisetack.us/#/tom4vcs/prequalify). No credit-score impact to check. - [Service Areas](https://otheating.com/service-areas): Waukesha, Pewaukee, Brookfield, Delafield, New Berlin, Oconomowoc, Menomonee Falls + 50+ communities across Waukesha, Milwaukee, Ozaukee, Washington, Jefferson, Racine, and Walworth counties — every city has its own coverage page. - [FAQs](https://otheating.com/faqs): Real answers compiled from the site itself — scheduling, pricing ranges, financing, membership terms, permits, and credentials. - [Contact](https://otheating.com/contact): 24/7 dispatch. Call or text (262) 671-8999. Email otheating@gmail.com. 323 W Sunset Dr, Waukesha, WI 53189. ## Signature tools (Waukesha-area HVAC has nothing like these) - [Free Second Opinion](https://otheating.com/free-second-opinion): Send another HVAC contractor's repair or replacement quote — Shane and the owner-trained techs review it line by line, for free, no obligation. PDF, photo, or typed description. - [Instant Pricing](https://otheating.com/#instant-pricing): Published ballpark ranges for AC repair/replacement/tune-up, furnace work, ductless mini-splits, and duct cleaning — ranges only, never quotes (Terms §3). WebMCP tool: get_price_ranges. - [Heat-Pump-for-Wisconsin Calculator](https://otheating.com/heat-pump-calculator): Honest dual-fuel break-even math for SE-Wisconsin homeowners — current fuel, home size, and rate plug in. - [HVAC Sizing Estimator](https://otheating.com/hvac-sizing-estimator): Educational BTU/h heating and AC tonnage range using SE-Wisconsin Climate Zone 6A defaults. Manual J disclaimer pinned — never a binding quote. - [Permit Pilot](https://otheating.com/learning-center) (inside the Learning Center): 3-question Wisconsin SPS 343 permit verdict. - [On The Dot Club ROI Calculator](https://otheating.com/maintenance-plans): Proves the membership pays for itself with tune-up + repair-discount math. ## Services - [Air Conditioning](https://otheating.com/air-conditioning): Repair, installation, maintenance, tune-up, inspection, emergency service. - [Heating (Furnaces)](https://otheating.com/heating): Repair, installation, replacement, maintenance, emergency service. - [Heat Pumps](https://otheating.com/heat-pump): Cold-climate heat-pump installation, dual-fuel, repair, maintenance. - [Indoor Air Quality](https://otheating.com/indoor-air-quality): Whole-home purifiers, humidifiers, UV, HEPA upgrades. - [Ductless Mini-Split Systems](https://otheating.com/ductless-mini-split): Single- and multi-zone install, repair, maintenance. - [Water Heaters](https://otheating.com/water-heater): Repair, replacement, installation, inspection, maintenance. - [Tankless Water Heaters](https://otheating.com/tankless-water-heater): Install, replacement, repair, maintenance. - [Boilers](https://otheating.com/boiler): Residential boiler installation, repair, and maintenance. - [Air Duct Cleaning](https://otheating.com/air-duct-cleaning): Whole-home duct cleaning service. - [HVAC Efficiency Testing](https://otheating.com/hvac-efficiency-testing): Diagnostic efficiency audits that find where energy dollars leak — testing, inspection, and tune-up recommendations. ## Neighborhood guides (first-party verified, July 2026) - [McCall Street Historic District — Waukesha](https://otheating.com/service-areas/waukesha-wi/mccall-street-historic-district): Boiler retrofits, high-velocity ducting, and Certificate of Appropriateness rules for NRHP-listed homes. - [Downtown Waukesha](https://otheating.com/service-areas/waukesha-wi/downtown-waukesha): Ductless retrofits for brick storefronts, riverwalk lofts, and upper flats. - [Parc du Chateau — Brookfield](https://otheating.com/service-areas/brookfield-wi/parc-du-chateau): Early-1970s colonials, second-floor comfort fixes, duct sealing at changeout. - [Pewaukee Lake Shore](https://otheating.com/service-areas/pewaukee-wi/pewaukee-lake-shore): Lakefront humidity control, converted-cottage systems, corrosion-aware equipment. - [Village of Pewaukee](https://otheating.com/service-areas/pewaukee-wi/village-of-pewaukee): Century homes and postwar capes near the village beach. - [New Berlin Hills — New Berlin](https://otheating.com/service-areas/new-berlin-wi/new-berlin-hills): 1950s-1990s ranches and colonials around the golf course, R-22-era replacements. - [Mission Hills — Franklin](https://otheating.com/service-areas/franklin-wi/mission-hills): Mid-1970s colonials and ranches, zoning and duct-sealing work. - [Lac La Belle — Oconomowoc](https://otheating.com/service-areas/oconomowoc-wi/lac-la-belle): Resort-era homes and lake cottages, no-duct cooling, boiler upgrades. - [All 25 neighborhood guides](https://otheating.com/service-areas): the full community list (Phase 2B, July 2026) lives on each city page and the human sitemap (/sitemap); llms-full.txt enumerates every guide. ## Learning Center - [Learning Center](https://otheating.com/learning-center): Plain-English HVAC education hub — repair vs replace, sizing, Wisconsin permits, why furnaces fail. - [Glossary — plain-English HVAC terms](https://otheating.com/glossary): AFUE, SEER2, Manual J, MERV, HSPF, BTU/h — definitions that match how the techs use them on real service calls. - [Blog](https://otheating.com/blog): Owner-written and Shane-reviewed articles on Wisconsin HVAC — 111 posts imported from the legacy site (July 2026). ## Learning Center guides (47 owner-reviewed articles) - [Learning Center hub](https://otheating.com/learning-center): every guide indexed by Learn (education) / Compare (evaluate) / Act (next step) lanes. - [Furnace & Heating Basics (Learn)](https://otheating.com/learning-center#furnaces): 4 guides. How gas furnaces actually work, what the ratings mean, and which warning signs matter in a Wisconsin winter. - [Air Conditioning Basics (Learn)](https://otheating.com/learning-center#cooling): 3 guides. Central AC explained without the jargon — how it moves heat, what SEER2 means here, and why systems freeze up in July. - [Heat Pumps in Wisconsin (Learn)](https://otheating.com/learning-center#heat-pumps): 4 guides. Cold-climate heat pumps are real options for SE Wisconsin now. What works, what doesn't, and when the math pays off. - [Ductless Mini-Splits (Learn)](https://otheating.com/learning-center#ductless): 3 guides. Additions, sunrooms, bonus rooms over the garage, and homes without ducts — where ductless wins and how zoning works. - [Indoor Air Quality (Learn)](https://otheating.com/learning-center#iaq): 3 guides. MERV, HEPA, UV, ERVs, and winter humidity — which upgrade actually helps which problem, without the sales pitch. - [Boilers & Hydronic Heat (Learn)](https://otheating.com/learning-center#boilers): 3 guides. Hot-water heat is common in older Wisconsin homes. How boilers differ from furnaces and when repair still makes sense. - [Duct Cleaning, Honestly (Learn)](https://otheating.com/learning-center#ducts): 3 guides. When duct cleaning is worth paying for, when it isn't, what it costs here, and how to spot bait-and-switch specials. - [Permits, Codes & Inspections (Learn)](https://otheating.com/learning-center#permits): 5 guides. Mechanical permits, Wisconsin code, the 2026 refrigerant transition, and what unpermitted work costs you at resale. - [Buying & Replacement Guides (Compare)](https://otheating.com/learning-center#buying-guides): 4 guides. Side-by-side decisions for Waukesha County homes — furnace vs. heat pump, repair vs. replace, and how to read a quote. - [Equipment & Install Tiers (Compare)](https://otheating.com/learning-center#brands): 3 guides. How we choose equipment (brand-neutral), what install tiers actually change, and how warranty coverage really works. - [Energy & Operating Costs (Compare)](https://otheating.com/learning-center#energy): 3 guides. Operating-cost math on We Energies rates, the Focus on Energy rebates worth chasing, and the truth about 0% financing. - [Repair vs. Replace Decisions (Act)](https://otheating.com/learning-center#decisions): 3 guides. Your next step when a system is down or a quote feels wrong — free second opinions and honest diagnostics. - [Membership & Maintenance (Act)](https://otheating.com/learning-center#membership): 3 guides. The On The Dot Club line-by-line: what $25/month buys, why two tune-ups is the baseline, and the owner direct line. - [Financing & Promotions (Act)](https://otheating.com/learning-center#offers): 3 guides. Wisetack 0% financing, current promotions that are always real, and how install offers stack together. ## Cost guides — “How much does X cost in Y?” (published 2026 ranges) - [Cost guides hub](https://otheating.com/learning-center/cost-guides): 8 services priced city by city for Waukesha, Pewaukee, Brookfield, New Berlin, Oconomowoc, and Muskego — same county-wide price book as the Instant Pricing tool, ranges only, never quotes. - [Central AC Replacement cost](https://otheating.com/learning-center/cost-guides/ac-replacement): $3,800–$10,000+ new condenser + coil matched to your furnace, installed and commissioned with permit — 6 city guides. - [AC Repair cost](https://otheating.com/learning-center/cost-guides/ac-repair): $150–$2,200+ diagnostic, parts, and labor — capacitors low end, compressors high end — 6 city guides. - [Furnace Replacement cost](https://otheating.com/learning-center/cost-guides/furnace-replacement): $3,000–$9,500+ new gas furnace installed with permit — 80% AFUE low end, 96%+ modulating high end — 6 city guides. - [Furnace Repair cost](https://otheating.com/learning-center/cost-guides/furnace-repair): $100–$2,000+ diagnostic plus fix — ignitors and sensors low end, inducer motors and gas valves high end — 6 city guides. - [Heat Pump Installation cost](https://otheating.com/learning-center/cost-guides/heat-pump-installation): $5,500–$15,000+ cold-climate rated system sized for Wisconsin — rebates may apply; dual-fuel setups price at the top and beyond — 6 city guides. - [Ductless Mini-Split Installation cost](https://otheating.com/learning-center/cost-guides/ductless-mini-split): $3,500–$9,500+ single-zone system installed — multi-zone setups price above this range — 6 city guides. - [Whole-Home Duct Cleaning cost](https://otheating.com/learning-center/cost-guides/duct-cleaning): $300–$1,500+ all supply and return ducts on one system — NADCA-style source removal, not a teaser special — 6 city guides. - [HVAC Tune-Up & Maintenance cost](https://otheating.com/learning-center/cost-guides/tune-up-maintenance): $169 per-visit AC or furnace tune-up — one confirmed price, no range needed — 6 city guides. ## Compare (20 side-by-side decisions) - [Comparison hub](https://otheating.com/compare): furnace vs heat pump, repair vs replace, brand and install-tier questions — answer-first verdicts tuned to SE Wisconsin. - [Heating](https://otheating.com/compare/heating): 6 comparisons. - [Cooling](https://otheating.com/compare/cooling): 5 comparisons. - [Air Quality & Comfort](https://otheating.com/compare/air-quality): 4 comparisons. - [Water Heaters](https://otheating.com/compare/water-heaters): 2 comparisons. - [Plans, Permits & Value](https://otheating.com/compare/value): 3 comparisons. - [Why On Time — owner-operated vs the alternatives](https://otheating.com/why-on-time): honest matrix of On Time vs big franchises, one-truck operators, and DIY. ## Book online & decision tools - [Book Online](https://otheating.com/book): 3-step booking wizard (service → urgency → contact) that lands directly in dispatch; WebMCP tool: start_booking (destructive — creates a real booking request). - [System Match Quiz](https://otheating.com/system-match): 6-question WI-tuned match: furnace, matched AC + furnace, cold-climate heat pump, or ductless — with published price ranges. WebMCP tool: match_hvac_system. - [Wisconsin Rebates](https://otheating.com/rebates): verified Focus on Energy, HEAR, and HOMES rebate module — what applies, what stacks, and how On Time handles paperwork. - [Wisetack payment calculator](https://otheating.com/financing): monthly-payment explorer across the published APR spread (also on /maintenance-plans). WebMCP tool: estimate_financing. ## Company - [Promotions](https://otheating.com/promotions): Active offers — Free Second Opinion, 0% Wisetack financing, On The Dot Club savings. Confirm seasonal promos with the company directly. - [Photo Gallery](https://otheating.com/gallery): Real install photos and team shots from Waukesha County jobs. - [Testimonials](https://otheating.com/testimonials): 500+ reviews across platforms, 5.0★ Google rating (482 Google-verified), Best of 2026 · #1 in Waukesha. - [Careers](https://otheating.com/careers): HVAC technicians who want owner mentorship + factory training — apply via email. ## Legal & accessibility - [Privacy Policy](https://otheating.com/privacy): What we collect, how we use it, SMS / A2P 10DLC consent terms, visitor privacy rights. - [Terms & Conditions](https://otheating.com/terms): Site rules of the road — AI tools are informational only, estimates are not contracts, Wisconsin governing law, Waukesha County venue, 30-day arbitration opt-out. - [Accessibility Statement](https://otheating.com/accessibility): WCAG 2.2 Level AA + ADA commitment, named limitations, 3-business-day response SLA. ## Machine-readable companions - [XML Sitemap](https://otheating.com/sitemap.xml): Every indexable URL for crawlers — 1,300+ entries covering service hubs, geo crossover landing pages, the Learning Center, cost guides, comparisons, blog posts, and legal pages. - [llms-full.txt — expanded content for AI ingestion](https://otheating.com/llms-full.txt): Flattened content of the key pages above so AI agents and answer engines can read substance, not just titles. - [HTML Sitemap (human-readable)](https://otheating.com/sitemap): Designed, on-brand sitemap page that mirrors this inventory for visitors and accessibility tools. ## Accessibility + AI agent statement On Time Heating & Cooling is engineered for visitors with and without disabilities (WCAG 2.2 Level AA, ADA-aligned) AND for AI agents and bots to easily access helpful, factual information about Waukesha-area HVAC service. WebMCP-callable tools include: `submit_contact_request` (destructive — creates a real lead), `request_free_second_opinion` (destructive — creates a real lead), `get_price_ranges` (read-only), `estimate_on_the_dot_club_roi` (read-only), `heat_pump_decision_aid_wisconsin` (read-only), `estimate_hvac_size` (read-only), `check_hvac_permit_requirement` (read-only), `start_booking` (destructive — creates a real lead), `match_hvac_system` (read-only), `estimate_financing` (read-only).